WHAT ITEMS ARE RETURNABLE?
- Within 14 days of receiving your order
- In original condition
- In the original packaging
CAN I EXCHANGE MY ITEM(S)?
We do accept exchanges. To do so please return your item(s) and place a new order, you can place the order before or after we receive your return.
ARE THERE ANY CHARGES FOR RETURN?
- There are no charges for returns
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
- Any import taxes will be deducted from the refund
HOW DO I RETURN?
- Send us an email on the contact page
- you must provide a brief description stating you are ‘Returning Goods’ for a refund or an exchange. This is extremely important as it will prevent any potential delays to the processing of your order at customs & excise.
- You will get a confirmation email with shipping guidelines.
HOW SOON WILL I GET MY REFUND?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.